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active 5 hours ago

Olman Romero

I was born in Turrialba, it is a region famous for hosting the Guayabo Archeological Monument, which is the oldest and most important pre-hispanic archeological site in the country. Turrialba is also known for the active Turrialba Volcano, and for offering the best river in the country to do white water rafting, the Pacuare River.

Since I was little I liked to experience new places and cultures, when I grew up and studied tourism I felt that people should be allowed to know the wonders that our country has to offer.

I have discovered many places, from mountains, beaches, and national parks to cities. Likewise, I love doing adventurous activities such as zip lining, canyoning, rafting, climbing, and horseback riding. I have the experience of having done most activities that Costa Rica is known for, so I can help travelers make the most of their time so they can have an unforgettable experience!

What places and activities do you specialize in?

"Family Experiences
Honeymoons
Adventure Travel
Self-drive adventure packages
Luxury Trips
Wellness & Yoga
Birdwatching"

How did you get involved in travel?

"Since I was a kid, I loved to explore new adventures, when I was 15 years old, I had to decide for choosing a carreer for a technical degree for the last three years of the school, so I decided to go for tourism, during that time, I learned a lot about tourism in Costa Rica and its great diversity.

At the same time, I traveled to many destinations such as beaches, volcanoes, rainforest, city, and many off the beaten path places, but the difference was that I visited those destinations for learning, not just for pleasure.

When I finished school, I knew I wanted to continue in the travel industry, so I started working as and adventure guide in a adventure park, then, a good opportunity to start working hotel came to me, so I started working in a hotel amnd continue studying.

The studies led me to work in a travel agency, which is something I love to do, see people happy about their trips makes me happy too."

Please share a unique travel experience you will never forget.

"There are many experiences!

Trips to the Caribbean Coast, Corcovado National Park, Northern Plains, and Central Pacific Coast, however, one of the best experiences was when I was 19 years old, I visited the Guanacaste Province on the North Pacific Coast for a week.

During that week I rented a motorcycle and explored as many beaches as possible. I discovered beaches like Langosta, Brasilito, Playa Grande, Conchal, Tamarindo, Potrero and Brasilito.

I even was able to snorkel on Capitan Suizo Island and kayak in the ocean, and every day surprised me with incredible sunsets. It was an unforgettable experience."

Olman is part of the following groups: Costa Rica Travel Agents, Costa Rica Family Travel Agents
Top itineraries and travel advice
Family itineraries
Luxury itineraries
Road trip itineraries

Recent trip reviews for Olman

We visited 3 places whilst in Costa Rica; La ...
Costa Rica | May 3 - May 11, 2023

Jay
Jay P.
United Kingdom | Reviewed on May 18, 2023

We visited 3 places whilst in Costa Rica; La Fortuna, Monteverde and finally Manuel Antonio.

Each of these three places had their unique charm as did the people that guided us through. Jason was amazing with his knowledge at Arenal. The hike was extremely informative and interesting. The hot springs were heavenly.

In Monteverde the hotel that Olman picked was incredible. The views were amazing and the hotel staff at El Establo we’re great. Very helpful. The zip lines were... read more

We visited 3 places whilst in Costa Rica; La Fortuna, Monteverde and finally Manuel Antonio.

Each of these three places had their unique charm as did the people that guided us through. Jason was amazing with his knowledge at Arenal. The hike was extremely informative and interesting. The hot springs were heavenly.

In Monteverde the hotel that Olman picked was incredible. The views were amazing and the hotel staff at El Establo we’re great. Very helpful. The zip lines were breathtaking as was seeing an actual tarantula just happily walking across my path in the forest. I did not scream.

Makanda at Manuel Antonio was the perfect end to our amazing stay in Costa Rica. Such an amazing place in such an amazing country. The wildlife we saw whilst at breakfast and lounging by the pool was incredible. The hotel staff were all so friendly and accommodating even when an iguana unexpectedly decided to join us for breakfast.

Thank you Olman for organising an unforgettable experience for us. It was a delayed 50 birthday present to my husband from the days of restriction so it was that much more special. Thank you thank you :)

Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on May 18, 2023

Hello Jay & Pratix,

Wow, thanks for your kind words!
I see that you had a terrific time in the tropics.

I am so happy to read that everything was perfect with every experience you enjoyed and every hotel you stayed at.

Thanks again and let's hope you will visit Costa Rica again to continue exploring new wonders.

Pura Vida,
Olman

Pura Vida forever
Costa Rica | Apr 13 - Apr 25, 2023

Tracye
Tracye P.
Moreno Valley, CA | Reviewed on May 02, 2023

The trip was overall amazing. The tours and guides were exceptional. From Keysii at Cahuita Tours to the Panache crew in Tamarindo. The van drivers (Fernando and others) were helpful and on point. We had a little hiccup with phone calls to Amazilla Travel in Tamarindo, but it did end well. Special shout out to Umami Hotel staff, Tony and others for being so hospitable, a lovely boutique Hotel. Royal Corin was very posh and the pools were very nice. Thank you Olman for a well planned vacay! read more

The trip was overall amazing. The tours and guides were exceptional. From Keysii at Cahuita Tours to the Panache crew in Tamarindo. The van drivers (Fernando and others) were helpful and on point. We had a little hiccup with phone calls to Amazilla Travel in Tamarindo, but it did end well. Special shout out to Umami Hotel staff, Tony and others for being so hospitable, a lovely boutique Hotel. Royal Corin was very posh and the pools were very nice. Thank you Olman for a well planned vacay!

Hotel Review
Umami Hotel - Adults Only
Puerto Viejo

Great staff. Beautiful people, met some great folks. Easy walk in to town.

Authenticity & Character
Slow and easy
Location
Easy walk to town
Staff
Very accommodating
Cleanliness & Comfort
Fresh and clean
Activity Review
Guided Hike in Cahuita National Park
Puerto Viejo de Talamanca

Thanks to Keysii we had a great trek. Saw all the good stuff

Quality of Experience
Food
Chicken at Cocos was the bomb.
Guides, Drivers and Staff
Transport
Great boat ride. A saving grace.
Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on May 03, 2023

Hello Tracye,

Thanks for sharing some pictures of your trip to the tropics!
It is great to know every guide and driver provided a unique experience.

I am sure they will be so happy to read your good comments.

Warm regards from CR!
Olman

The best listeners and preparers of custom trips
Costa Rica | Apr 13 - Apr 25, 2023

Marilyn
Marilyn F.
Inglewood, CA | Reviewed on May 02, 2023

Driver Fernando was phenomenal. He took good care of us 4 ladies.

All of the drivers were great. I just don’t remember their names.

Condition of vehicles was 8. read more

Driver Fernando was phenomenal. He took good care of us 4 ladies.

All of the drivers were great. I just don’t remember their names.

Condition of vehicles was 8.

Hotel Reviews
Umami Hotel - Adults Only
Puerto Viejo
Authenticity & Character
Location
Decor, beautiful. Safety good. Staff very good. Would have been nice if they had a real cafe.
Staff
Cleanliness & Comfort
The Royal Corin Thermal Water Spa & Resort
Fortuna
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Gran Hotel Costa Rica
San José

Service and accommodations were very Elegant. The breakfast buffet was the best. Everything fresh and décor beautiful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tamarindo Diria Beach Resort
Tamarindo

The best pools and best beach access. No elevators. Rooms need to be updated. Desk people not very friendly no smiles.

Authenticity & Character
Location
No elevators or accommodations for handicapped
Staff
Cleanliness & Comfort
Activity Reviews
Guided Hike in Cahuita National Park
Puerto Viejo de Talamanca
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Catamaran Sailing Tour & Snorkeling
Costa Rica
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Safari Floating by Raft at Peñas Blancas River
Arenal/La Fortuna

Absolutely exciting! I was a little afraid but glad I did it. I wanted to see a big 🐊 we saw a baby one.

Quality of Experience
Guides, Drivers and Staff
Transport
They stuffed to many people in the van.
Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on May 09, 2023

Hello Marilyn,

Thanks for your good review.
I am so happy to know you had a good time in my country!

Nice pics! Looks like you had a lot of fun.

I hope you will visit the tropics again to continue exploring unique destinations.

Pura Vida,
Olman

Olman was super helpful and accommodating bas...
Costa Rica | Apr 5 - Apr 14, 2023

C
Chaitanya A.
Carson, VA | Reviewed on Apr 15, 2023

Olman was super helpful and accommodating based on our various requests.

Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Apr 17, 2023

Hello Chaitanya,

Thanks for your review.
I hope you have enjoyed your time in the tropics!

Pura Vida,
Olman

Olman put together a great trip plan for our 25th anniversary, delayed honeymoon, 55th birthday celebrations
Costa Rica | Mar 17 - Apr 7, 2023

P
PAULA M.
Derry Village, NH | Reviewed on Apr 08, 2023

Olman put together a great trip plan for our 25th anniversary/delayed honeymoon trip. I asked him lots of questions before we went and he answered all of them promptly. I had never been to Costa Rica previously. I just knew we wanted a birding trip with snorkeling and ziplining. Our guide, Abelardo, was THE BEST! He is an avid birder and loves doing birdwatching trips. We are mid 50's, out-of-shape women, and he gently encouraged us to go further when we were tired. The result was 302 bird... read more

Olman put together a great trip plan for our 25th anniversary/delayed honeymoon trip. I asked him lots of questions before we went and he answered all of them promptly. I had never been to Costa Rica previously. I just knew we wanted a birding trip with snorkeling and ziplining. Our guide, Abelardo, was THE BEST! He is an avid birder and loves doing birdwatching trips. We are mid 50's, out-of-shape women, and he gently encouraged us to go further when we were tired. The result was 302 bird species seen! After speaking with Abelardo, I am very happy I chose to book a private tour and not do a group trip. I feel we saw many more birds, had a much more personalized experience, and got to see things we would not have seen with a group. The hotels Olman chose were wonderful. The only improvement would have been if Abelardo was staying at the same hotel with us every time. Overall, it was an amazing trip and we are looking forward to coming back to see the rest of the country!

Hotel Reviews
Poas Volcano Lodge
Vara Blanca

The hotel was very nice. I only wish we had more time there to explore the grounds and the trails. The food was very good, the staff was friendly, and the room was very clean.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tirimbina Rainforest Lodge
Sarapiquí

The hotel was nice and the trails were well-maintained. Walking on the hanging bridge over the river was amazing! We saw poison dart frogs and learned how cacao is processed.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Maquenque Ecolodge
Boca Tapada

LOVED the treehouse room!! We were in the furthest treehouse from the lodge, and being old and out of shape it made getting to the treehouse a challenge, but it was worth it! We loved the outdoor shower option. It rained one day we were there, so we spent the day in the treehouse listening to the rain. Coming back from dinner, we had bats circling under the tree house catching insects. The next morning, they were under the eaves of the treehouse - very cool! The staff was super friendly and accommodating.

Authenticity & Character
The treehouse in the jungle was amazing
Location
Staff
Cleanliness & Comfort
Hotel Lomas del Volcán
Fortuna

I liked having an individual cabin, but the room had a slightly moldy smell when we entered. We turned on the air conditioner to moisture removal mode and the smell cleared up. The restaurant was very nice and the food was delicious. We only walked part of the trail because we did not see many birds and it was very steep.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Natural Caño Negro Lodge

It was convenient to walking trails and we saw monkeys on the premises. The food was good and the staff seemed friendly. The air conditioning unit was being replaced in the unit next to ours, so a breaker appeared to trip repeatedly and we lost air conditioning. The repair staff made sure our air conditioner was working before they left for the evening.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
We noticed centipedes in the room.
Hacienda Guachipelin Volcano Ranch Hotel & Hot Springs
Liberia

The hot springs with the mud were interesting. Unfortunately, the hot springs got very crowded and the walk from the lockers to the hot springs was very long. The rooms were very nice. We tried all the restaurants and were pleased with the food. The staff was very friendly.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Coast Beachfront Hotel
Tamarindo, Guanacaste Province

The hotel is right on the beach and is away from most of the other hotels and restaurants. It was easy to walk down the beach to get to the busier part of town. Breakfast was delivered to the table outside our room. We were next to the pool, which was convenient. The hotel did not have a restaurant, but there were several restaurants nearby.

Authenticity & Character
A nice, small hotel that did not feel super "touristy."
Location
Not in the middle of the busy section, but close.
Staff
Cleanliness & Comfort
Cala Lodge
Monteverde

It was nice to be able to watch the birds at the feeder while we were eating breakfast. Also, the menu explained the local sources of the food we were eating. They also had products for sale made by local artisans. The room was spacious and airy, but very dark at night. Maybe we should have brought a nightlight.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Villa Lapas Rainforest Eco-Resort
Tárcoles

The grounds of the hotel are very nice. We were in the treetop room. The room smelled of mold when we first entered. The other treetop room was closed (presumably for repairs). The room was showing its age in that the floor sloped and the ground could be seen between the floorboards. I enjoyed the private patio, but the floor was badly scraped by opening and closing the patio door. The staff seemed friendly and the restaurant was good. We did not use the pool, but there appeared to be several hot tubs available. The walking paths were easily accessible.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Parador Resort and Spa
Manuel Antonio

This is a very nice hotel. They have a variety of activities for all types of guests. We went to walk the Monkey Trail, but part of it appeared very steep and not well-maintained. We got to the scenic overlook, but could not continue because a tree had fallen over and was blocking the path. We enjoyed watching the antics of the monkeys. We experienced massages in the spa. The staff and the experience were wonderful and extremely relaxing. Breakfast was very crowded and seating was difficult one day. I appreciated that there was an adults-only pool. Unfortunately, the pool bar was in the family pool. The room was very nice and the patio was a nice place to watch the sunset.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Trogon Lodge
San Gerardo de Dota

I enjoyed the grounds of the hotel with the water, paths, and fish ponds. Most of the staff did not seem happy or friendly. Breakfast was unimpressive and we arrived 15 minutes early and were ignored. The paths were slippery, despite the rocks for traction, and I fell while going to our room in a light mist. The paths were also slippery when completely dry. The trail was not well-maintained and went sharply up a mountain in a series of switchbacks. The gift shop, where we were supposed to be able to buy glass water bottles, had a disappointing lack of merchandise. The nightly hot water bottles were a nice touch, but they arrived too early. By the time we went to bed, the bottles were merely lukewarm. There was a note to take short showers because the water was heated by natural gas. I waited longer for hot water than actually showering.

Authenticity & Character
Very rustic
Location
Staff
None of the staff seemed very friendly or happy.
Cleanliness & Comfort
Park Inn San Jose by Radisson
San José

We stayed here one night before leaving Costa Rica. It was the Easter week holiday, so nothing was open near the hotel. We ate lunch in the restaurant while waiting for our room to be ready. It was OK. We both ordered pizzas and the bottoms were not well cooked. The room was nice, but nothing special. A noisy party arrived late in the evening and I could hear everything they were saying, so the walls are not well soundproofed.

Authenticity & Character
It was like any other large chain hotel.
Location
Staff
Cleanliness & Comfort
Activity Reviews
Monteverde Hanging Bridges & Zip Lining
Monteverde

The walk through the jungle and over the hanging bridges was a strenuous trip. It was raining by the time we finished the walk. We were expected to immediately then transition to ziplining and be able to climb to the platforms. We decided that ziplining in the rain did not sound like fun. Instead, we were able to exchange our ziplining tickets to be able to see the sloths, the butterflies, or the reptiles. It seems like we should have been able to do more than just one activity.

Visit La Paz Waterfall & Gardens
Costa Rica

The waterfalls were beautiful and I am glad we went to see them. I wish I knew better to expect so many stairs! I don't think we made it to all of the waterfalls. I enjoyed seeing so many hummingbirds and lunch was very good.

Visit to Ecotermales Hot Springs
Arenal/La Fortuna

The hot springs were wonderful and I am glad that only a limited number of people are allowed to visit each day. The hot springs were not overcrowded. We were able to visit all of the pools and had a wonderfully relaxing experience.

Snorkeling at Las Catalinas Islands
Costa Rica

I felt like an outsider on this trip. We were not really greeted at the dive shop, we were not offered wetsuits like other guests (not that I wanted one, but still, it's the principal). It seems like the guides on the boat were more concerned with those going scuba diving than those going snorkeling. Once in the water, the snorkeling guides did not do much as far as guiding. It would have been nice to have some idea of what kind of fish we were seeing as we swam. Plus, a lot of the other swimmers were oblivious to what was going on around them. I had adults swim into me multiple times. It would have been more understandable if it were a child, but it was adults! The second time we were in the water, a girl was stung by a jellyfish and wanted to return to the boat. The guides pushed the group out into deeper water, away from the jellyfish, but we were just waiting in the water for the boat to come back around to pick us up. They had no way to signal the boat for the girl who had been stung.

Quality of Experience
I loved snorkeling, but the guides could have offered more
Guides, Drivers and Staff
We had no insight as to what fish we were seeing
Guided Hike at Danaus Ecological Park and Butterfly Garden
Arenal/La Fortuna

Great location for a bird walk. We were able to see lots of new birds.

Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Apr 10, 2023

Hello Paula,

Thanks for your excellent review.
I am so happy to know you had a terrific time in my country to celebrate your anniversary.

Abelardo is a fantastic guide who loves what he does.

Thanks again and I look forward to your next visit to the tropics!

Pura Vida,
Olman

Good Planning from Olman for Interesting Costa Rica Trip!
Costa Rica | Mar 21 - Mar 29, 2023

N
Nancy A.
Schenectady, NY | Reviewed on Apr 06, 2023

Olman provided very helpful planning for an interesting visit to Costa Rica. We especially appreciated the insights on motels and the private transfer arrangements (to/from airport and other locations). Roberto was an excellent driver. I do like to get my details farther ahead of time than was Olman's usual practice, but the assurance of having an agent who spoke the language to help with any needs that came up, was worth it.

The weekend at the Mawamba Lodge provided a relaxing and... read more

Olman provided very helpful planning for an interesting visit to Costa Rica. We especially appreciated the insights on motels and the private transfer arrangements (to/from airport and other locations). Roberto was an excellent driver. I do like to get my details farther ahead of time than was Olman's usual practice, but the assurance of having an agent who spoke the language to help with any needs that came up, was worth it.

The weekend at the Mawamba Lodge provided a relaxing and beautiful surroundings with very tasty food, in addition to the wildlife tour by boat with sightings of monkeys, birds, and crocodiles. I only wish we were visiting during turtle season as I would have loved to see the turtles there to lay their eggs. In the area of LaFortuna I recommend the Hanging Bridges outing as it is so unique with good views.

We had a lovely trip and recommend this KimKim agent... you will be in good hands!

Hotel Reviews
Mawamba Lodge
Tortuguero

The food was the best selection of anywhere we went in Costa Rica! Just know that the included package does not include drinks (not even soda) and you will need to select a dinner reservation time. Kind staff and interesting garden walk. The pool and poolside bar were fun and relaxing. The room itself was a little bare bones, but fine - thank goodness for the ceiling fan! Loved that it was close enough to walk the path to town.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Arenal Paraiso Resort & Spa
La Fortuna

The room was nice with a good view of Arenal from the rocking chairs on the porch. The hot springs were the best, though they sometimes get crowded. Unfortunately we found the food to be lacking (don't recommend the burger or steak at all). So if you plan to eat off-site because you have a rental car or will Uber, then great - enjoy the room and hot springs. :-)

Authenticity & Character
Better food.
Location
If you don't have a rental car or aren't on a tour it's hard to get around (remote).
Staff
Very nice people.
Cleanliness & Comfort
Room was very clean with nice, large towels.
Parque del Lago Boutique Hotel
San José

Room was nice enough and we enjoyed the hotel breakfast and dining room later for happy hour. Centrally located, but not a great area right around it.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Apr 18, 2023

Hello Nancy,

Thanks for your review.
I am so happy to know you had a terrific time in Costa Rica.
Unfortunately, it was not turtle season in Tortuguero, but I am sure you enjoyed the time you spent in the protected area.

Let's hope you will be able to visit the tropics again to continue exploring new destinations.

Pura Vida,
Olman

This trip was perfect.
Costa Rica | Jan 19 - Jan 25, 2023

Shannon
Shannon M.
San Jose, CA | Reviewed on Mar 29, 2023

This trip was perfect. Costa Rica was absolutely breathtaking. read more

This trip was perfect. Costa Rica was absolutely breathtaking.

Hotel Review
Nayara Hotel Spa and Gardens
Fortuna

This hotel was amazing. It was the best day we’ve ever had on a travel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Mar 29, 2023

Hello Shannon,

Thanks for your nice review!
I am so happy to know you enjoyed your stay at Nayara Gardens, it is a unique hotel.

Thanks again for trusting in our services.

Pura Vida!
Olman

I will never plan another vacation without KimKim!
Costa Rica | Mar 1 - Mar 9, 2023

D
Debi R.
Maplewood, NJ | Reviewed on Mar 28, 2023

I will never plan another vacation alone!! I heard about KimKim through a friend and was blown away by how easy it was to make our birthday trip to Costa Rica a reality. Olman provided excellent recommendations, was super responsive, and booked us the perfect combination of adventure and relaxation. When one of our hotels needed to be changed, not only did Olman call and email me, but he upgraded our room at the new hotel and also gave us free passes to an eco-spa. All for the... read more

I will never plan another vacation alone!! I heard about KimKim through a friend and was blown away by how easy it was to make our birthday trip to Costa Rica a reality. Olman provided excellent recommendations, was super responsive, and booked us the perfect combination of adventure and relaxation. When one of our hotels needed to be changed, not only did Olman call and email me, but he upgraded our room at the new hotel and also gave us free passes to an eco-spa. All for the “inconvenience” of moving to a different hotel - which ended up being exactly what we were looking for. From having our rental car dropped off at our hotel, to zip lining and white water rafting, to delicious meals at every turn, to gorgeous sunsets, to howler monkeys chattering the night way - we could not have asked for a more perfect celebratory vacation.
Thank you to Olman and the entire KimKim team for making our trip so memorable - you will definitely be hearing from us again.

Hotel Reviews
Park Inn San Jose by Radisson
San José

It was fine for what we needed. Functional, clean, and near great restaurants. Nothing special - but perfect as a stopover on your way elsewhere.

Lost Iguana Resort and Spa
Fortuna

We really loved how off the beaten path this hotel was. Navigating around the dam to get there added to the feeling of remoteness. The hotel was clean with a good restaurant on site, some other excellent restaurants nearby, and so many fun adventures to take. We loved being able to see the volcano from our patio!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Issimo Suites Boutique Hotel & Spa - Adults Only
Manuel Antonio

We had a fabulous experience at the Issimo. Other than the shower spray getting all over the bathroom due to not having any doors, the room was perfect. We had a lovely balcony with a view of the ocean and some howler monkeys and toucans living in the trees outside our room. This small hotel was BIG on experience. From the beautiful pool area, to the amazingly friendly staff, to the delicious food at the restaurant, to the superior service, this is a perfect hotel for couples looking for a more intimate setting. We had some terrific meals offsite, spent two days at the beach, got massages at the hotel - and ate and drank to our hearts’ content. But the best part was my birthday - the staff helped my husband organize decorations in our room, including gorgeous fresh cut flowers (which I managed to get home through customs), a fabulous dinner at the marina, and a relaxing massage. It was the best birthday I’ve had. Thank you to everyone at the Issimo - you made this birthday girl feel special!

Authenticity & Character
Location
Staff
Julia was a standout server - and the front desk staff were incredibly helpful and kind.
Cleanliness & Comfort
Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Mar 28, 2023

Hello Debi,

I would like to thank you for your kind words and excellent review!
I hope you have enjoyed your trip to the tropics as much as I enjoyed planning this unique itinerary for you.

I am so happy to read your time at the selected hotels was terrific and that you had a un unforgettable birthday celebration.

Pura Vida!
Olman

We experienced a 6 day 5 night holiday with O...
Costa Rica | Mar 14 - Mar 19, 2023

BRENDA
BRENDA M.
Canada | Reviewed on Mar 20, 2023

We experienced a 6 day 5 night holiday with Olman's planning. It was perfect. All transports were perfect. Most were private. The ones that werent were small group. We did not pack light because of extension of cruise at the end. The transport across Arenal lake was a bit of a effort lugging suitcases across muddy embankment but the lake approach to Arenal was fabulous and the first view of volcanoe was truly special. Recommend packing light! We had asked for nature and animals and we got to... read more

We experienced a 6 day 5 night holiday with Olman's planning. It was perfect. All transports were perfect. Most were private. The ones that werent were small group. We did not pack light because of extension of cruise at the end. The transport across Arenal lake was a bit of a effort lugging suitcases across muddy embankment but the lake approach to Arenal was fabulous and the first view of volcanoe was truly special. Recommend packing light! We had asked for nature and animals and we got to see all. The hotel choices were all perfect. Thankyou to all who made this trip memoriable. A slight change in itinery was adjusted and we were well taken care of. Advised to check emails last and first thing of the day in case adjustments have been made by the company and an earlier pickup than scheduled has been planned. Would recommend KimKim travel. We have travelled extensively and we were very impressed.

Hotel Reviews
Hotel Ficus
Monteverde Costa Rica

Close to restaurants and small mall. Beautiful grounds comfortable rooms. Traffic noise in early morning but because of Monteverde's hilly geography it was hard to avoid.

Authenticity & Character
Nice wood. Clean and comfortable.
Location
Staff
Cleanliness & Comfort
Hotel Los Lagos Spa & Resort
Fortuna

Our room was at the top of the hill facing the mountsin. Lots of wildlife right outside our door. Staff were so kind. Bathroim a bit dated but bed was comfortable and clean. Has it's own hotsprings.

Authenticity & Character
Location
Need a car or rely on cabs to go to other restaurants.
Staff
My cleaning lady was so helpful. She found me a needle and thread to sew my back pack.
Cleanliness & Comfort
Buena Vista Chic Hotel
Alajuela

Beautiful authentic hotel close to airport but in the hills looking over san Jose. Room was lovely!!

Authenticity & Character
Location
Close to airport.
Staff
Cleanliness & Comfort
Activity Reviews
Monteverde Hanging Bridges & Zip Lining
Monteverde

The ziplines were top notch. Quite an exelerating experience. Need to be somewhat fit.

Quality of Experience
Guides, Drivers and Staff
Transport
Night Tour at the Wildlife Refuge in Monteverde
Monteverde
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Mar 21, 2023

Hello Brenda,

Thanks for your kind words.
I am so happy to know your experience in the tropics was lovely!

Let's hope you will visit again my country to continue exploring this paradise

Pura Vida!
Olman

Olman picked a few excellent resorts for our ...
Costa Rica | Feb 18 - Feb 23, 2023

David
David B.
Smyrna, GA | Reviewed on Feb 27, 2023

Olman picked a few excellent resorts for our stay in Costa Rica. The Monterverde Lodge had a great staff and food selection. The Arenal Resort was 5 stars all the way. The hotel was absoultely beautiful and had everything you needed including a complimentary washer and dryer which we used. Drinks were pretty expensive $13 dollars for a 12oz IPA but along with the 10% tip and 13% gratuity added on top The food was delecious in every restaurant we went into the service is top notch. The... read more

Olman picked a few excellent resorts for our stay in Costa Rica. The Monterverde Lodge had a great staff and food selection. The Arenal Resort was 5 stars all the way. The hotel was absoultely beautiful and had everything you needed including a complimentary washer and dryer which we used. Drinks were pretty expensive $13 dollars for a 12oz IPA but along with the 10% tip and 13% gratuity added on top The food was delecious in every restaurant we went into the service is top notch. The people of Costa Rica are some of the finest in the world
The excursions we took were complelety different a ziplne for the us and the kids and the Volcano tour. The kids enjoyed the ziplines in Monteverde but got a little hot and tired on the 3 hour Volcano tour.
Finally our last driver to the airport Fernando made a pit stop at his home where he let us drink from his coconut tree and taste new fruits we never tried prepared by his 82 year old mother. This may have been our favorite part of the trip getting to meet new people who were not there to serve us but just great friendly Costa Rican people
Overall it was a great time and I would highly reccommned Kimkim. Are whole experience in Costa Rica was better becuase we chose Kimkim to help us book it. I hope to use them in the future on our next trip to Europe

Hotel Reviews
Monteverde Lodge & Gardens
Monteverde

Great hotel with a great staff. Arnaldo and Oscar were great bartenders that gave us the best drinks ever. They were friendly and helpful. They taught us a lot about Costa Rica.

Authenticity & Character
Location
Staff
Bartenders were the best
Cleanliness & Comfort
The Springs Resort & Spa at Arenal
La Fortuna
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Feb 27, 2023

Hello David,

Thanks for your kind words.
I am so happy to know your experience in the tropics was terrific.

Looks like you had a lot of fun.
Special mention to Fernando because he created an unforgettable experience for your family.

Pura Vida!
Olman

Olman arranged a fantastic trip.Arenal/La F...
Costa Rica | May 28 - Jun 4, 2022

T
Tyler R.
Huntsville, AL | Reviewed on Feb 21, 2023

Olman arranged a fantastic trip.

Arenal/La Fortuna was so beautiful, and the Royal Corin was a fantastic hotel. Really enjoyed everything he arranged for us.

Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Feb 22, 2023

Hello Tyler,

Thanks for your review, I appreciate it.

I am so happy to know your family enjoyed every destination you visited.

Best,
Olman

Best of Costa Rica: Nature Encounter & Relaxation
Costa Rica | Jan 31 - Feb 14, 2023

Garritt
Garritt V.
Wenatchee, WA | Reviewed on Feb 18, 2023

We had a wonderful first trip to Costa Rica thanks to Olman! He was extremely helpful setting up just the right mix of adventure and relaxation. All of our accommodations, activities and transportation were prearranged adding to the ease and enjoyment of this trip. A special shout out to our Drivers Douglas, Fernando (1), Fernando (2) and Roberto, and to our Guides Kevin, Scott, Ureas, Franklin and Wilton for sharing their knowledge about their country and putting up with our poor español.... read more

We had a wonderful first trip to Costa Rica thanks to Olman! He was extremely helpful setting up just the right mix of adventure and relaxation. All of our accommodations, activities and transportation were prearranged adding to the ease and enjoyment of this trip. A special shout out to our Drivers Douglas, Fernando (1), Fernando (2) and Roberto, and to our Guides Kevin, Scott, Ureas, Franklin and Wilton for sharing their knowledge about their country and putting up with our poor español. Our trip included stops in San Jose, Tarcoles, Manual Antonio, Monteverde, La Fortuna, Tenorio, Tamarindo and Liberia. Activities included crocodile watching, ziplining, hanging bridges, canyoning, sunset catamaran sailing, tours of the Arenal and Tenorio volcanos and a soothing soak at the Ecotermales Hot Springs. The people of Costa Rica are most gracious and welcoming. We always felt right at home; so much so that we are already planning our return. Pura Vida!

Hotel Reviews
Parador Resort and Spa
Manuel Antonio

The views from this resort are spectacular. The food was excellent, the staff was courteous and the vibe was laid back and quiet.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The staff was extremely helpful, especially Michael and Nelson
Hotel Lomas del Volcán
Fortuna

The grounds are breathtaking. You are surrounded by rainforest wildlife. The bungalows are quaint and comfortable. The food is amazing; especially the morning fruits and juices.

Authenticity & Character
Location
Staff
Our housekeeper had tremendous towel art.
Cleanliness & Comfort
Tenorio Lodge
Bijagua de Upala

Christine is an incredible hostess. Set in the low rainforest, you awaken to the Howler monkeys, Toucans and a host of other amazing birds. And with the family style dining, you make new friends from around the world.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Jungle Crocodile Safari
Costa Rica

A fun and memorable experience traveling up and down the Tarcoles River. We saw a few crocodiles and a lot of native birds. This activity includes an trip into a Mangrove forest.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Manuel Antonio National Park Guided Hike
Costa Rica

Our guide Kevin was excellent. He was extremely knowledgeable about the native plants and animals. On this hike we encountered Monkeys, Sloths, Toucans, Red Eye Frogs, Land Crabs and much more. Make sure to pack your swim suit. The water at Playa Manual Antonio is warm and refreshing.

Quality of Experience
Guides, Drivers and Staff
Transport
Monteverde Hanging Bridges & Zip Lining
Monteverde

We had a great time with our aipline guides Scott and Ureas. The scenery is amazing, the lines are long and fast and you are left wanting to go again. The Hanging Bridges are a unique experience. Be prepared to have a little bounce in your step as you cross several bridges suspended over the tropical cloud forest.

Quality of Experience
Guides, Drivers and Staff
Transport
Arenal 1968 Hike & Visit to Ecotermales Hot Springs
Arenal/La Fortuna

Even though the Arenal Volcano had it's head in the clouds the views from the vistas were breathtaking. Our guide Franklin was the absolute best. His knowledge and passion for the area was infectious. It was a great learning experience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Canyoning Adventure in Arenal Volcano
Arenal/La Fortuna

Wet, Wild & Wonderful. What an incredible experience as you rappel down through a tropical canyon with waterfalls on either side of you. The guides are fun loving, professional, safety conscious and make it a day you won't forget.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Guided Celeste River and Tenorio National Park Hike
Costa Rica

A very beautiful walk through the rain forest with multiple vistas from which to view the Celeste River and Waterfall. We also had a lot of fun with our driver Fernando and our guide Wilton. They really added a touch of Pura Vida to our day!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Feb 22, 2023

Hello Mary & Garritt,

Thanks for your kind words.
I am so happy to read that your experience in the tropics was terrific.

Looks like you had a lot of fun and met a lot of people.

I am going to send your good review to all the guides!

Sunny regards from Costa Rica!
Olman

Loved Costa Rica
Costa Rica | Jan 27 - Feb 10, 2023

J
Jessica M.
Canada | Reviewed on Feb 17, 2023

We had a wonderful trip to Costa Rica thanks to Olman! Our itinerary was just the right mix of adventure days and relaxing days. The hotels and activities he suggested were perfect for us, and it was so nice to have all our transportation arranged. Highlights were ziplining in the cloud forest at Monteverde, sunset catamaran in Tamarindo, and staying at the Tabacon hot spring at Arenal.

Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Feb 17, 2023

Hello Jessica,

Thanks a lot for your kind words.
I am so happy to know that your family had a great in the tropics, looks like you enjoyed each destination you visited.

I hope this won't be your last experience exploring the tropics!

Best,
Olman

Thank you so much for a wonderful trip experi...
Costa Rica | Jan 3 - Jan 12, 2023

A
Allison H.
Hong Kong SAR China | Reviewed on Jan 13, 2023

Thank you so much for a wonderful trip experience!
All the drivers were friendly and on time. We really loved the zip lining and rafting day! The food at the buffet that day was amazing, especially the coffee!!

Olman was an excellent organizer, we are all extremely happy with the service that Kim Kim provided. We will use Kim Kim again in the future to trip plan.

Thanks again!!

Allison read more

Thank you so much for a wonderful trip experience!
All the drivers were friendly and on time. We really loved the zip lining and rafting day! The food at the buffet that day was amazing, especially the coffee!!

Olman was an excellent organizer, we are all extremely happy with the service that Kim Kim provided. We will use Kim Kim again in the future to trip plan.

Thanks again!!

Allison

Hotel Reviews
Arenal Manoa & Hot Springs
Fortuna

Amazing views and comfortable and rooms

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Nammbú Bungalows
Sámara
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Parque del Lago Boutique Hotel
San José

Clean rooms but very stuffy

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
El Silencio Hike & Visit to Ecotermales Hot Springs
Arenal/La Fortuna
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Oh
Zip Lining Adventure & White Water Rafting Class II & III
Arenal/La Fortuna

Very professional and safe!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Nature Walk at Ecological Park & Butterfly Garden Danaus
Arenal/La Fortuna

Joe was very knowledgeable and informative.

Quality of Experience
Guides, Drivers and Staff
Transport
Isla Chora Kayak and Snorkeling Tour
Costa Rica

Good Experience, but the snorkeling was a bit disappointing, we didn't see anything. Also, we wanted this trip to be longer, we had such a great time!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Jan 13, 2023

Hello Allison,

Thanks for your kind words.
I am so happy to know you had a great time in our country.

It was my pleasure to assist you during this trip, let's hope you can visit us again to continue exploring the tropics.

Pura Vida,
Olman

Awesome Olman
Costa Rica | Dec 31 - Jan 7, 2023

L
Leslie V.
Elmhurst, IL | Reviewed on Jan 10, 2023

Olman was very patient in working with us as we weren't sure what we wanted from our trip. I appreciated all the information as we were making our choices. Olman had great suggestions on where to stay, what to do, and where to eat. In particular, we loved our stay at The Springs. It was more than we would normally spend, but the resort was worth it. The La Paz Waterfall hiking and rafting excursion were our favorite outings. Our favorite meal was a reservation that Olman made for us in... read more

Olman was very patient in working with us as we weren't sure what we wanted from our trip. I appreciated all the information as we were making our choices. Olman had great suggestions on where to stay, what to do, and where to eat. In particular, we loved our stay at The Springs. It was more than we would normally spend, but the resort was worth it. The La Paz Waterfall hiking and rafting excursion were our favorite outings. Our favorite meal was a reservation that Olman made for us in San Jose for our New Year's Eve dinner. All of our drivers were attentive to our needs and got us to our destinations safely and in good time. We normally plan our own trips, but I was so thankful to have Olman from KimKim do it for us for Costa Rica. I would definitely recommend this service!

Hotel Reviews
Park Inn San Jose by Radisson
San José

The people at the front desk were the best part. Very helpful in calling taxis, exchanging money and answering our questions. Room was clean and comfortable, the food at the hotel was good. Only four stars because the fire alarm went off at five in the morning and the pool was cold.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Springs Resort & Spa at Arenal
La Fortuna

Worth the splurge! The staff was amazing - don't miss the welcome tour. The grounds are amazing. Rooms were lovely and the breakfast buffet was so good. The views are crazy beautiful. We wish we would have stayed here longer.

Authenticity & Character
Beautiful grounds/furnishings
Location
The view!
Staff
Ready to answer any question and make the stay more enjoyable
Cleanliness & Comfort
Very spacious room even though we were staying as a family of four, it didn't feel cramped
Cala Luna Boutique Hotel & Villas
Guanacaste

This hotel was a great choice for our family because of the 2-bedroom villa with private pool. We even had monkeys swing by as we were swimming! But the vibe wasn't quite our speed. We didn't take advantage of the wellness opportunities and the food wasn't very family friendly. It might have just been a hard transition coming here after our favorite resort in Arenal.

Authenticity & Character
Location
On the beach, walking distance to town
Staff
Cleanliness & Comfort
Activity Reviews
San José - Arenal - Visit to La Paz Waterfall & Gardens
Costa Rica

Beautiful place! We loved walking the trails and seeing the waterfalls and the animals. Food was very good for lunch, too.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Whitewater Rafting on the Balsa River Class II & III
Arenal/La Fortuna

It was a bit farther to raft then the information we were given suggested, but even so, I would recommend this trip. Guides were experienced and helpful and it was just the right amount of thrills for our family. The even took us to a spot where we could jump off a small cliff into the water.

Kayak & Snorkel Tour in Tamarindo Bay
Costa Rica

I missed this trip because I became ill in Tamarindo and unfortunately they were unable to reschedule us. My husband and kids went and enjoyed their time. The guide was fantastic. As far as snorkeling goes, they didn't see many fish, but they enjoyed the kayak ride.

Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Jan 10, 2023

Hello Leslie,

Thanks for your excellent review.
I am so glad to know you had a terrific time in the tropics.

The hotels you stayed at and the activities you enjoyed are all top-notch for families.

Let's hope you will visit our country again to continue exploring great destinations.

Pura Vida!
Olman

Our trip to Costa Rica was an incredible expe...
Costa Rica | Dec 3 - Dec 10, 2022

E
elicia k.
Levittown, NY | Reviewed on Dec 13, 2022

Our trip to Costa Rica was an incredible experience! This was the first time we had booked a trip with KimKim and Olman was exceptionally wonderful to work with in planning all of our excursions to create the best vacation. All of our tour guides ,including Franklin on our volcano hike and Bryan on our safari rafting trip, were friendly, courteous and very knowledgeable. Overall, I would highly recommend KimKim to anyone planning a vacation to Costa Rica.
read more

Our trip to Costa Rica was an incredible experience! This was the first time we had booked a trip with KimKim and Olman was exceptionally wonderful to work with in planning all of our excursions to create the best vacation. All of our tour guides ,including Franklin on our volcano hike and Bryan on our safari rafting trip, were friendly, courteous and very knowledgeable. Overall, I would highly recommend KimKim to anyone planning a vacation to Costa Rica.

Hotel Review
The Royal Corin Thermal Water Spa & Resort
Fortuna

Superb service from all staff in this beautiful resort!! The Royal Corin really treats all of their guests like royalty! The rooms are beautiful with wonderful balcony views of the property with every amenity you could ask for. We were very impressed with the way all of the staff went out of their way to make you feel special and assist in any way possible. Jillyan and David were wonderful!!

Authenticity & Character
Location
central location for all of our excursions in Arenal
Staff
All staff were exceptional in their service and friendly attitudes
Cleanliness & Comfort
property and rooms all very clean and well maintained
Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Dec 13, 2022

Hello Elicia,

Thanks for your excellent review.
I am so happy to read your family had a great time in Costa Rica and a unique experience working with us.

I hope you will visit us again to continue exploring this paradisaical destination.

Pura Vida,
Olman

An unforgettable experience
Costa Rica | Nov 20 - Dec 4, 2022

N
Nathalie B.
the United Arab Emirates | Reviewed on Dec 06, 2022

Thanks to Olman, our visit to Costa Rica was truly exceptional. Everything was perfectly organized, the choice of hotels was spot on, the planning was smooth, and we got to experience all the wonders that this incredible country has to offer. We'll use Kimkim for other trips in the future for sure! read more

Thanks to Olman, our visit to Costa Rica was truly exceptional. Everything was perfectly organized, the choice of hotels was spot on, the planning was smooth, and we got to experience all the wonders that this incredible country has to offer. We'll use Kimkim for other trips in the future for sure!

Hotel Reviews
Autentico Hotel
San Jose

An overall friendly, pleasant little hotel.

Authenticity & Character
Nice but not unique.
Location
The location is convenient but not spectacular.
Staff
Super friendly and helpful.
Cleanliness & Comfort
Perfect for a stopover.
Noah's Forest by Tifakara
La Fortuna

A new, trendy hotel that feels like a resort. A tad expensive.

Authenticity & Character
Very crips and shiny, super green, but a bit too shiny and slick. Doesn't feel very authentic, more like a luxury resort.
Location
Once you know how to get there, it's not too isolated but not crowded either.
Staff
Friendly, helpful, very professional.
Cleanliness & Comfort
Very comfortable and well maintained.
Monteverde Country Lodge
Monteverde

This hotel feels like a mountain cabin.

Authenticity & Character
Location
Not central but very accessible.
Staff
Cleanliness & Comfort
Villa Lapas Rainforest Eco-Resort
Tárcoles

A resort-like hotel that is not very welcoming.

Authenticity & Character
Felt like a series of rooms for summer camp.
Location
Staff
Overwhelmed by the number of guests, busy and not very helpful.
Cleanliness & Comfort
Hotel Plaza Yara
Puntarenas

A unique small hotel with tons of character.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Drake Bay Wilderness Resort
Drake

The perfect place to disconnect from the world but still feel very comfortable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hilton Garden inn San Jose, Sabana
San jose

A typical chain hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided Hike in Arenal Volcano Park 1968
Arenal/La Fortuna

The hike in itself is amazing but the whole group moves fast and doesn't allow much time to enjoy all there's to see and experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Monteverde Hanging Bridges & Zip Lining
Monteverde

An experience that should be thrilling but with many people on site, there's a lot of queuing and every zip line is super fast-paced. No time to enjoy the scenery.

Quality of Experience
Zip lines are a fun adventure, but they shouldn't be done so quick that you don't even have time to enjoy them.
Guides, Drivers and Staff
Jungle Crocodile Safari
Costa Rica

Super thrilling experience with a great, knowledgeable guide.

Quality of Experience
Food
There was no information on site that lunch was supposed to be included.
Guides, Drivers and Staff
Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Dec 07, 2022

Hello Nathalie,

Thanks for your review.
I am so happy to know you had a terrific time in Costa Rica.

It was my pleasure to plan a great itinerary for your family.
Let's hope this is not the last time you visit my country!

Pura Vida,
Olman

A great vacation to Costa Rica!
Costa Rica | Sep 26 - Oct 1, 2022

D
D C.
Chicago, IL | Reviewed on Oct 11, 2022

We booked a trip to Costa Rica to check out the Caribbean coast, and it was fantastic! Our local specialist, Olman, set everything up and all we had to do was show up. We were picked up at the airport and driven to our hotel in San Jose for the first afternoon, where we did a little sightseeing downtown. The next morning we got picked up and driven on a nice bus across the mountains to board a boat to the lodge in Tortuguero. The resort was very nice and laid back, with lots of wildlife to... read more

We booked a trip to Costa Rica to check out the Caribbean coast, and it was fantastic! Our local specialist, Olman, set everything up and all we had to do was show up. We were picked up at the airport and driven to our hotel in San Jose for the first afternoon, where we did a little sightseeing downtown. The next morning we got picked up and driven on a nice bus across the mountains to board a boat to the lodge in Tortuguero. The resort was very nice and laid back, with lots of wildlife to see. The next day we returned to the mainland and picked up a rental car to drive south to Puerta Viejo de Talamanca for a couple of nights. Here we enjoyed the beach, saw the wild sloth staying at our hotel, hiked in the national park, and checked out the local nightlife. After our stay, we drove back to San Jose for one more night before flying out.

The best thing about this trip was that everything was arranged in advance (except my navigation skills on the self-driving part). We didn't have to hassle with arranging tours or getting reservations, and they even delivered our rental car to the lodge's restaurant. When I left my ID at the boarding area for the boat, Olman worked a minor miracle and arranged for me to pick it up on our return.

Everyone we met on the trip was helpful and friendly; the tour guides were great all around. Next trip like this we take, I will definitely book this way again.

Hotel Reviews
Gran Hotel Costa Rica
San José

Great location right in the middle of downtown. Everything worked, the room was very nice and very clean, and the breakfast was great.

Authenticity & Character
I don't know about "authenticity", but it's a modern hotel with the normal amenities.
Location
Staff
Super friendly!
Cleanliness & Comfort
Clean, nicely appointed.
Mawamba Lodge
Tortuguero

The individual lodges were a little spartan, but nice enough, and it added a little bit of charm. We really only used our room to store our stuff and sleep. They had nice porches with hammocks. The grounds are pretty cool, with some short nature trails and easy access to the beach, though the beaches apparently have strong currents and are not great for swimming. You can use the beach to walk to the town to pick up souvenirs or have dinner and drinks on the lagoon. The restaurant/bar was excellent. It is not a buffet style, and there was a wide selection. A few specialty items had upcharges (fresh seafood choices). The boat tour we took was great, and our tour guide was hilarious in at least 5 languages.

Authenticity & Character
I loved the atmosphere of the lodge; you can be as active as you'd like to be, but if not, it's relaxing and laid back.
Location
You have to travel there by boat, which was an adventure. The scenery is amazing.
Staff
Cleanliness & Comfort
The room amenities were less than you would get in a super luxury resort, but that wasn't what we were looking for. There's no AC in the rooms, though it was pleasant at night and we didn't spend much of our day in the room.
Le Cameleon Boutique Hotel
Puerto Viejo

This is a very modern-design hotel. It's got an open space in the middle with a nice pool and a hot tub, and each room has balconies looking into the jungle. The rooms open into large stairwells that lead directly to the pool area. The restaurant is right across the road and has indoor and outdoor seating with beach access. We really liked Le Cameleon!

Authenticity & Character
There is a sloth that came to visit the hotel!
Location
Everything
Staff
Friendly, efficient
Cleanliness & Comfort
Our only issue was that the water on our side of the hotel kept going out, but they were keeping an eye on the situation and got it fixed pretty quickly each time.
Activity Reviews
San Jose - Tortuguero
Costa Rica

We were picked up at the hotel right on time, and we joined a group of other people for the ride to Tortuguero. The drive was through the mountains and across the eastern side of the country; the driver was excellent and our guide was entertaining. He pointed out the sights and gave some commentary, but left plenty of time for napping and watching the scenery. Lunch was provided at the Mawamba lodge restaurant in Guapiles. The boat ride to Tortuguero was fun. We saw lots of wildlife on the way.

Quality of Experience
Guides, Drivers and Staff
Transport
Wildlife Boat Tour in Tortuguero
Tortuguero

Spent the morning on a boat cruising around the lagoons. Our guide and boat pilot were excellent at spotting wildlife, including a crocodile, monkeys, turtles, iguanas, etc. Our guide was really funny and spoke something like 6 languages.

Quality of Experience
Guides, Drivers and Staff
Transport
It leaves from the lodge, no transport needed.
Guided Hike in Cahuita National Park
Puerto Viejo de Talamanca

Cahuita tours provides several different packages. We did only the nature hike (about 2 miles). Some of our group did snorkeling for part of the morning and met us for the hike back, but on the way out it was just us. Our guide was really good at spotting animals and was very knowledgeable. She was really friendly and didn't mind our tourist questions.

Quality of Experience
Food
Local restaurant, good food, good beer.
Guides, Drivers and Staff
Transport
Got picked up at the hotel and driven in a van to the park (~20 minutes).
Drive to Jaguar Rescue Center
Puerto Viejo de Talamanca

The drive to the Jaguar Rescue Center took us about 45 minutes, except that we were driving to the wrong place (I blame my phone map). The actual Jaguar Rescue Center was literally next to our hotel. We ended up running about 5 minutes late to the tour after figuring out our mistake, but the staff understood and we got connected to the tour group. We saw a baby sloth, and a bunch of other animals. Definitely worth taking the tour to see some of the wildlife up close. The rescue center is a legit rescue operation, not a zoo, which was important to us.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Oct 11, 2022

Hello Derek,

Thanks for your kind words.
I am so happy you enjoyed your time in my country.
I enjoyed a lot planning this great itinerary for you, especially because you visited the Caribbean Coast, which is a great destination to travel to in September.

I hope you will visit Costa Rica again to continue exploring new destinations!

Pura Vida,
Olman

Yay Kimkim!!!
Costa Rica | Aug 1 - Aug 10, 2022

Sherrie
Sherrie D.
Los Angeles, CA | Reviewed on Oct 05, 2022

We were so pleased with how easy it was to book our trip w/KimKim. Loved how it was all done online, easy breezy. Our guide, Olman, was so responsive and quick to make adjustments as requested. He curated the perfect trip for our family of 4 (two kids 10 and 7), and when my son had an unexpected accident, they were SO incredibly helpful and accessible at all hours.

Day 1: Arrived late night into SJC and as promised our ride was ready and waiting to take us to our hotel, The Radisson, not... read more

We were so pleased with how easy it was to book our trip w/KimKim. Loved how it was all done online, easy breezy. Our guide, Olman, was so responsive and quick to make adjustments as requested. He curated the perfect trip for our family of 4 (two kids 10 and 7), and when my son had an unexpected accident, they were SO incredibly helpful and accessible at all hours.

Day 1: Arrived late night into SJC and as promised our ride was ready and waiting to take us to our hotel, The Radisson, not too far from the airport. Perfectly adequate for an overnight stay. We literally just slept. Hotel breakfast was meh, but again adequate.

Day 2 (sorry, it's long, but relevant): Radisson hotel breakfast was just meh, but fine. Our driver was ready and on time for the 4 hour drive to Puerto Viejo. Note that the drive feels LONG. Much of the road is under construction so it isn't particularly pretty, and because there are so many trucks, the fumes were annoying. We were so excited to reach our hotel, Le Cameleon, which was lovely. Very boutique, though we weren't so thrilled with the service of the one young woman that seemed to always be working the front desk. So unhelpful. I really wish I could remember her name. Never smiled. Never followed through when we made a request (a box of tissue in our room, that the hotel jacuzzi be turned on..). Because our room wasn't ready when we arrived, we went to the hotel restaurant on the beach which was very pretty, but VERY SLOW, so plan accordingly if you have a tour to catch. We weren't actually able to eat our breakfast the next morning, because our driver was on-time and breakfast (despite having a reservation 90 minutes before our pick up time), had to be packed to-go. Anyway, back to today and our unfortunate incident. The restaurant had aerial trapeze ribbons freely dangling from the trees (they offer lessons), which many children were playing on, so of course our kids joined in. Moments later, our son fell HARD from the ribbons and as we found our later, he broke his collarbone. No one from the restaurant acknowledged the injury or helped in any way. The woman at the fort trek was SO unhelpful when we asked about a doctor. She have us a business card and said that they "may or may not be open." Didn;t offer to call or anything, while my son is sitting there in pain, saying he's going to throw up and sweating profusely. She eventually burdened herself enough to call a taxi for us. While there are private doctors in Puerto Viejo, the only doctor open did not have an x-ray machine, so after being seen by him, we drove 90 minutes into Limon via taxi to be seen at the public hospital. BUT, here's where KimKim was great! I called them to find out what would happen if we needed to cancel our trip which had only just begun. They were SO nice and reassuring, They offered to translate with the doctors at the hospital (apparently there aren't many English speaking doctors at the public hospitals) and assured us that IF we needed to cancel that they would help us to reschedule or get refunds. Fortunately, his injury did not require cancellation, but we did have to alter some of the activities in our itinerary, which they happily did, still taking our interests into account. When we finally returned to the hotel, there was ONE bright light--a young man named Daniel that was SO helpful and concerned. He checked in on us for the rest of our stay and was so kind to our son. Thank you Daniel!

Day 3: Believe it or not, our son was a total trooper and wearing his sling, we were able to do the Hike at Cahuita National Park. A MUST DO. We saw SO many animals (boa contrictor, golden viper, howlers monkeys, golden orb spiders everywhere, sloths, very curious raccoons). Be sure to eat a great breakfast, bring water, snacks and a swim suit. It's a long hike and comes with a late lunch so snacks are good.

Day 4: Jaguar Nature Preserve. Super cool experience. Up close and personal and the volunteers are really knowledgable. Go and support a good cause. Oh, when we arrived, they had our reservation, but said they never received payment. I immediately called KimKim and they immediately called the preserve and it was cleared up within moments. This was the only scheduling snafu we encountered. After the tour of the preserve, our driver picked us up at the hotel for the FIVE hour drive to Arenal and The Springs hotel. OMG, did we NEED this beautiful hotel after the stressful injury and all of the driving. It was just stunning. Five-star all the way.

Day 5: Picked up early from the hotel and headed for a boat cruise. This wasn't;t on our original itinerary, but the La Fortuna waterfall hike was out of the question given our sons injury. It actually worked out great. The boat was lovely and again, SO many animal sightings. Monkeys, Caiman, Basilisk lizards, etc.

Day 6: Just enjoyed THE Springs. Needed this relaxation day for sure. Tropical drinks, beautiful hot springs and a stunning volcano. Be sure to go down to the Adventure Center and soak in those Springs. It was a total highlight.

Day 7: On our way to Montverde Lodge and Spa via van, boat, and van again. Pretty cool. The Lodge was great, though several areas are under construction. We LOVED the mid-century modern architecture in the middle of the rain forest. Even if you don't stay at the Lodge, PLEASE do yourself a favor and eat at the restaurant. My husband is a chef and total foodie (so complains alot), but this place was INCREDIBLE. We usually stay away from the hotel restaurants and try to eat more locally, but this place was killer! If you do stay at the Lodge be sure to have breakfast in the Orchid room. So pretty. Here we did a night hike. Didn't get so lucky with the animal sightings, but it's still pretty cool to hike through the rainforest at night.

Day 8: Zip lining, butterfly garden and sloth sanctuary all in one place. This was one of our favorite days. Getting up close with the sloths was a highlight and the zip lining was a kid favorite. My son was even able to go with his sling, they just had a guide accompany him, which was great. The lunch at the restaurant was also pretty delicious.

Day 8: Sadly back to San Jose and the Hampton Inn. We arrived in the early afternoon so we had some time to explore San Jose. The hotel is directly across the street from the airport, so a super convenient option.

All in all, we really loved our trip to Costa Rica and HIGHLY recommend using Kimkim to plan. They were so easy and so helpful. Our guide was fantastic. Thank you OLMAN (and sorry it took me so long to finally write a review ;-)!!!

Hotel Reviews
The Springs Resort & Spa at Arenal
La Fortuna

Just do it!!! It's everything that you hope it will be and more. The staff are so friendly and helpful. The restaurants are pretty darned good. The amenities are awesome. The rooms are spectacular and the beds are SO comfy. The hot springs near the hotel are wonderful, but be sure to go down to the Adventure Center to explore the hot springs down below which are scattered throughout the rainforest. So relaxing! Be sure to reserve a full day just to explore and enjoy the hotel with no other tours/activities planned. You need it!

Authenticity & Character
Location
You're in the middle of a rainforest, with a stunning volcano view and hot springs scattered all around. What's not to love?
Staff
Everyone was so happy and helpful. Always smiling and ready to help with any needs.
Cleanliness & Comfort
Those beds!!! I actually took picture of the linens so I can try to find them at home.
Monteverde Lodge & Gardens
Monteverde

The lobby is just gorgeous. That mid-century modern vibe in the rainforest is just too cool. Plus, it's walking distance to town, which is great. Best part of this hotel--the restaurant. OMG!!! We usually like to eat away from the hotel to really get local, but the food was just too good. The cocktails were amazing, the ambiance, the service. Please stop in for a meal or a drink even if you aren't staying at the hotel. The only reason we deducted a star was because there is construction going on (including around the pool).

Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Oct 06, 2022

Hello Sherrie,

Thanks a lot for your detailed review, it helps us to continue improving our services!
I am so happy to know your family had a terrific time in Costa Rica.

Let's hope this was not the last time you visit us!

Pura Vida,
Olman

From start to finish working with Olman was an absolute joy!!
Costa Rica | Aug 28 - Sep 4, 2022

N
Nancy G.
East Orange, NJ | Reviewed on Sep 07, 2022

From start to finish working with Olman was an absolute pleasure. His extensive knowledge of Costa Rica coupled with his lovely demeanor and exquisite attention to detail all aided in us having an incredible trip. Because of our short stay Olman suggested that we visit two different locales. And then he provided lovely accommodation options and day trip options. After we confirmed our choices he arranged everything and all we had to do was just show up. What a joy!! We fell in love with beautiful Costa Rica and miss it already!!!

Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Sep 07, 2022

Hola Nancy,

First of all, thanks a lot for your kind and excellent review.
I am so happy to know you had a terrific time in my beautiful country.

The two hotels you stayed at and the combination of unique experiences was great.

Let's hope you will visit the Pura Vida land again!

Best,
Olman